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Frequently Asked Questions

  1. In what format should artwork, logos and images be supplied?
    Ideally artwork should be supplied in either JPEG, BITMAP, PNG, EPS, PDF, Adobe Photoshop, or CorelDraw files.

  2. Where can I find out about lead times?
    Just visit our lead times page for comprehensive information.

  3. How can I get a sample?
    Just visit our samples page for information.

  4. May I pay you a visit?
    Of course you can. Please call us on 01423 547276 to book an appointment.

  5. We only require a small number of products, are you able to help?
    Although many of our customers require higher volumes, we do actually specialise in shorter production runs to suit customers exact requirements.

  6. Do you sell any other products not shown on the website?
    Yes, we have a variety of products which are not yet not displayed on our website. Please contact us for further information.

  7. What are your opening hours?
    9.00am till 5.30pm, 5 days a week.

  8. Can you supply direct to individuals (for weddings or events)?
    Yes, we are happy to supply volume products directly to individuals.

  9. Please may I read your terms and conditions?
    Our terms and conditions are available here.

  10. Please may I read your privacy policy?
    Our privacy policy is available here.




Promotional & Corporate Gifts from The Bookmark Shop
2012 Castle Gifts Ltd