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  • We aim to dispatch all orders within 3 working days. If you need your order urgently please email us at and we will prioritise your order.

  • Standard postage and packaging for any order within the UK starts at only 4.95 depending on the size of your order.

  • We also offer a guarenteed 24 hour dispatch service from only 5.95, great for when you need a gift in a hurry. Please note orders will be dispatched during working hours during working days.

  • To track your the progress of your order just visit our order tracking page, or call 01423 547276.

  • For UK deliveries we use Royal Mail and Currier services spending which option you have chosen at the checkout. For larger orders we suggest you use the currier service as a safe tracked and signed for option. For international orders we use Royal Mail Airmail or FedEx International, depending on the size of the order.

  • Postage and packaging charges for international orders start at only 5.00.

  • If you need you order to arrive by a certain date please give us a call on 01423 547276 or email us at and we shall try and ensure your items arrive in time.

  • If your interested in finding out about our returns policy please visit our Returns page.

  • Any more questions? Just visit the FAQ page or call us on 01423 547276.

We are a company based in the UK. You can email us at or call us on 01423 547276.

Copyright 2012 Castle Gifts Ltd